Terms of Service
Last updated: December 2, 2025
1. Acceptance of Terms
By accessing or using the Identa platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.
These Terms apply to all users of the Service, including individuals who create personal vaults and organizations that use our business onboarding and compliance features.
2. Description of Service
Identa provides a customer-centric identity verification and compliance platform that enables:
- Individuals to create secure digital identity vaults
- Secure storage and management of verified identity documents
- Instant sharing of verified identity data with authorized companies
- Organizations to streamline customer onboarding and KYC processes
- Automated compliance workflows and audit trails
3. User Accounts
To use certain features of the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access to your account
4. Data Ownership and Privacy
Your data belongs to you. Our zero-knowledge architecture ensures:
- You retain full ownership and control of your personal data
- Your data is encrypted and can only be accessed with your explicit consent
- You can export or delete your data at any time
- We do not sell or share your personal data with third parties
For more details, please review our Privacy Policy.
5. Acceptable Use
You agree not to:
- Use the Service for any illegal purpose or in violation of any laws
- Submit false or fraudulent identity documents
- Attempt to gain unauthorized access to other users' accounts or data
- Interfere with or disrupt the Service or its servers
- Use the Service to transmit malware or other harmful code
- Circumvent any security measures of the Service
6. Fees and Payment
Certain features of the Service may require payment. By subscribing to a paid plan, you agree to:
- Pay all fees associated with your selected plan
- Provide valid payment information
- Authorize automatic recurring charges for subscription plans
We reserve the right to change our pricing with 30 days' notice. Current pricing is available on our pricing page.
7. Intellectual Property
The Service and its original content, features, and functionality are owned by Identa and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
8. Limitation of Liability
To the maximum extent permitted by law, Identa shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
9. Termination
We may terminate or suspend your account and access to the Service at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
You may terminate your account at any time by contacting us. Upon termination, your right to use the Service will immediately cease.
10. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about these Terms, please contact us.